Drive Thru Reopening at Factory Branch on May 15!


The construction on Factory Street has officially ended and the drive-thru at our Factory branch will be reopening. We will be hosting a celebratory Ribbon Cutting on May 15, 2017. Please stop by anytime during the day to choose a carnation, enjoy freshly popped popcorn and experience the added benefits of our reopened drive thru.

We are also excited to announce that we have installed a new Personal Teller Machine in the drive thru. Through Personal Tellers, Northern Credit Union is able to offer you the same advanced technology and efficiency as the big banks.

The drive thru Personal Teller experience provides amplified convenience to our members by providing the following:

  • The comfort of your car while banking
  • Extended hours (open until 6 pm on Fridays)
  • Quicker service compared to waiting in the teller line

How do Personal Tellers work? 

Just touch the screen to get started! One of our team members will appear onscreen in a video conference, much like Skype or FaceTime, and will assist you with your transaction.

What transactions can I do with a Personal Teller?

Most common transactions can be done with a Personal Teller, including deposits, cash withdrawals, share-to-share transfers and loan payments. While you still interact face-to-face with a Northern Credit Union team member, our Personal Teller technology provides another option to help us serve you more conveniently.

We pride ourselves in our commitment to offer our members access to time saving technological services without jeopardizing quality of service. Through Personal Tellers, we are able to provide this.

Watch the video below to learn more about our Personal Tellers:

Have a comment, question, or suggestion regarding our Personal Teller service? Please tell us!

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