Beware of Counterfeit Phone Calls!


Some members have made us aware they are receiving counterfeit phone calls from Northern Credit Union’s 866.310.6328 phone number claiming to be from our Fraud Department. These fake calls are asking members to verify account information. Please keep in mind, that when a Northern team member reaches out to you, we won’t ask you to verify your full account (member) number, debit card number or social security number over the phone.

If you have someone reach out to you from 866.310.6328 claiming to be from Northern Credit Union and asking that you verify your full account (member) number or social security number, please hang up and give us a call directly at 315.782.0155. Please be especially vigilant if you’re not expecting a phone call from a team member at Northern. We’ll verify whether the call was legitimate or fraudulent and assist you.

For more information on how to report scams and fraud, along with information on examples of common scams to be aware of please visit the link below.

At Northern, your peace of mind is our top priority. If you have any questions about account security or a phone call you’ve recently received please do not hesitate to contact us by call or text at  315.782.0155, connect with us via Video Banking or visit any of our relationship centers.