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Our back-office Marcy Relationship Center serves members through our contact center and remotely through technology in all of our branches. As part of the Member Relations team, this “virtual branch” is responsible for all phone calls to the credit union, transactions conducted with Personal Tellers, and loan applications submitted via smart office, over the phone or online. The team is located in the newly remodeled second floor of the historic Marcy Building in Watertown.

This location is closed to the general public – please visit our Factory Relationship Center right down the street.

Favorite Lunch Spot: Downtown Farmer's Market
Number of Relationship Centers Assisted: 7
Favorite Morning Snack: Donuts
Collective Number of States Visited: 40
Favorite Color: Orange
Average Life of Headset: 10 months