Online and Mobile Banking are some of the most convenient digital services in the financial world. What’s better than being able to deposit checks, transfer money, manage your cards, check your balances and more all from the palm of your hand? Well…. how about doing all of that AND keeping your information secure?

While Online and Mobile Banking offers built-in security, there are still outside threats and opportunities for scammers to find their way in. That’s why we’re sharing some ways you can keep your Online & Mobile Banking information secure.

• Top Tips to Make Your Online & Mobile Banking More Secure

1. Change your passwords frequently and keep them secure. We know changing passwords can feel like a hassle, but we promise it’s easier than dealing with a compromised account! Changing your passwords makes it that much harder for fraudsters to hack into your account. If you have a hard time remembering your password, don’t write it down and keep it where it could be discovered, like under your keyboard, in your purse, wallet or phone case.
2. Enable Two-Factor Authentication. This feature adds a layer of security by sending a new verification code by text, email, or phone, to verify each time you login. This means if a scammer has your online and mobile banking login, they would also need access to your email or phone to fully log in.
3. Enroll in eAlerts. eAlerts are a great way to keep an extra careful eye on the activity of your accounts. You can receive text messages, emails or push notifications for things such as login activity, transfers, balance summary, incoming deposits, and more!
4. Don’t share your login information. No reputable merchant, lender or business should ever ask for your online and mobile banking login information. If you receive a call, email or letter requesting this information, it’s very likely they are a scammer. Hang up, throw away the letter or mark the email as spam. If you have any concerns that your account has been compromised, let us know and we can keep an eye on it for you.
5. Use Mobile Banking if possible. While the above tips will add security to both online and mobile banking, most financial institutions’ apps tend to be just a little more secure. One of the biggest reasons for this is you are more likely to accidentally download a virus on your computer through a browser than you are through a secure app. Mobile banking also usually offers the “Login in with Face ID” option, depending on what type of phone you have. This is a fast and convenient way for you to sign in all while keeping your accounts secure. Download our Mobile Banking app here.

At Northern, your peace of mind is our top priority. If you have any questions about account security or if you think your Online and Mobile Banking login has been compromised, please do not hesitate to contact us by calling 315.782.0155, connect with us via Video Banking or visit any of our relationship centers.