Northern has nine tri-county relationship centers and over 25 ATMs in Jefferson, Lewis, St. Lawrence, Oswego, Oneida and Herkimer counties.


Phone and online support hours: Call or text 315.782.0155.
Monday – Friday: 8:00am – 5:00pm
Saturday: 9:00am – 12:00pm

24/7 Drive-Thru Advanced ATMs at all locations, including Massena at 88 Parker Ave.
Drive-thru Live Assist option available 9am-5pm Monday-Friday and 9am-12pm on Saturday. Drive-thru signage at each location will indicate which lane offers Live Assist option.  Massena’s Advanced ATM at our 256 East Orvis Street location is walkup and accessible 24/7 with debit card access, and 24/7 drive-thru Advanced ATM access is now available at 88 Parker Ave, Massena.

Click on the closest relationship center below for lobby hours.