Northern has nine tri-county relationship centers and over 25 ATMs in Jefferson, Lewis, St. Lawrence, Oswego, Oneida and Herkimer counties.


Our LeRay and Croghan Relationship Centers will close temporarily effective Monday, January 10.
Due to the impact of COVID, we cannot adequately staff all nine of our relationship centers. We’ll evaluate these closures weekly with the aim of reopening as soon as possible. Our drive-thru Advanced ATM and Live Assist will remain open, and night drop is still available and will be processed in the morning daily.

Phone and online support hours: Call or text 315.782.0155.
Monday – Friday: 8:00am – 5:00pm
Saturday: 9:00am – 12:00pm

24/7 Drive-Thru Advanced ATMs at all locations except Massena.
Drive-thru Live Teller option available 9am-5pm Monday-Friday and 9am-12pm on Saturday. Drive-thru signage at each location will indicate which lane offers Live Teller option.  Massena’s Advanced ATM is walkup and accessible 24/7 with debit card access.

Click on the closest relationship center below for lobby hours.