The Northern Credit Union team is here to answer your questions, listen to your feedback and more — so let’s talk!

Want to connect with us face-to-face?: Try Video Banking! Click here to get started or download our Video Banking app in your device’s the App Store.

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Send a text to:
315-782-0155.

Bank at Home - Live Chat IconChat with us: Click the green chat icon at the bottom right of the page.

Phone iconGive us a ring at: 315-782-0155 or 866-310-6328.

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Prefer to send us a message? Complete the form and a friendly and knowledgeable team member will be in touch within one business day.

Need specialized help?
After-Hours Debit Card Center: 844-561-7286
Student Loan Center: 877-281-8323

Common Questions:
Inactive Account? Learn how to reconnect.
Locked out of Online Banking? Here are the steps to get unlocked.
Want to know our rates? Here they are!
Want to apply for a loan? Fill out an application and a team member will be in touch!