Live Assist Drive-Thru Service:

Because of your feedback, beginning Thursday, July 1, the Live Assist option will be available in one drive-thru lane at each location, including Dexter and Sackets Harbor.  The option will be available from 9am-5pm Monday-Friday and Saturday from 9am-12pm. Drive-thru signage at each location will indicate which lane offers the Live Assist option.  We value your feedback as member-owners and hope offering the Live Assist option at some Advanced ATMs provides a solution that makes banking most convenient for you.  Live Assist allows you to connect with a local team member face-to-face. Simply tap the screen to get started and complete most basic transactions without a debit card.

24/7 Advanced ATM Drive-Thrus: 

At Northern Credit Union, we understand that life is busy. Sometimes, you just can’t bank during normal relationship center hours or you don’t have time to wait in line or even want to get out of your car (especially during these Northern New York winters!).  That’s where our Advanced ATMs come in.

Advanced ATM benefits include the ability to:

  • Cash a check in just one step
  • Make a loan payment by cash, check or transfer
  • Request a mini-statement showing your most recent transactions
  • See all accounts and shares you have access to
  • Choose your cash denominations for withdrawal. Pick between fewest, mixed or customize!
  • Get your banking done fast—skip the line inside the relationship center
  • Do all of the above – 24/7

Take a look at the new Advanced ATM features!