2020 Annual Report

2020 brought new challenges for our members, communities, and all of us at Northern. At Northern Credit Union people come first, your financial well-being is the “why” for our existence – your why is our why and we’re committed to helping you reach your goals. We are grateful for your support and loyalty during what was an unprecedented year.
Thank you for allowing us to be your partner and giving us the opportunity to exemplify Northern’s and the credit union industry’s philosophy of “people helping people.” Despite the challenges presented by the pandemic, your Credit Union experienced immense growth as we added to our infrastructure, welcomed new member-owners, and introduced new services and technology.
Among many highlights we were able to:
  • Donate more than $123,000 to charitable causes in the communities we serve.
  • Assist 448 small businesses in securing more than $30 million PPP funds to support over 4,000 jobs in our communities, $15,065,023 in PPP funds were forgiven by years’ end.
  • Provide financial education through our partnership with Banzai to provide financial wellness resources to 8,000 community members including information about budgeting, saving money, borrowing and credit.
  • Launch digital services to allow members to bank safely and conveniently from home via Video Banking, Text2Chat and LiveChat services.
  • Provide members with financial guidance including deferment and forbearances, financial counseling and refinance opportunities, as part of our pandemic relief package.

Read the 2020 Annual Report