Why choose between banking convenience and personal service? At Northern, you can get both!


At Northern Credit Union, we understand that life is busy. Sometimes, you just can’t bank during normal relationship center hours or you don’t have time to wait in line or even want to get out of your car (especially during these Northern New York winters!). But you still want great service (or sound advice) from a friendly face. That’s where our Personal Teller service comes in.

Bank with a Personal Teller in a lobby or drive-thru to: Speak to a Northern teller via a two-way video chat (similar to FaceTime or Skype) or used the Enhanced ATM feature!

  • Handle virtually all your banking transactions (deposits, withdrawals, check cashing, loan payments, mini-statements and more).
  • Get your banking done fast—skip the line inside the relationship center or traditional drive-thru lane.
  • Personal Teller Machines are available at the following locations:

We’ve made Personal Tellers even more convenient!

Now, you can choose whether to use the Personal Teller for a face-to-face transaction or for an enhanced ATM transaction which includes allows you to do more transactions with your debit card 24/7/365. No need to choose the Live Teller option or come inside the relationship center – simply insert your debit card to get started.

New benefits include the ability to:

  • Cash a check in just one step
  • Make a loan payment by cash, check or transfer
  • Request a mini-statement showing your most recent transactions
  • See all accounts and shares you have access to
  • Choose your cash denominations for withdrawal. Pick between fewest, mixed or customize!

Hear what other members think!