Schedule an appointment for one-on-one assistance or visit us at an upcoming Digital Support Day!
There’s more than one way to bank at Northern and if you prefer to stay at home or are always on the go, we can meet you there and connect with you digitally. Our Online and Mobile Banking platform is designed with your needs in mind and features a streamlined experience that helps you save time, stay on top of your finances, and bank with ease.
Let us help you save time and money by showing you how to:
- Block and unblock your card, set up travel notifications and replace your card with Card Controls
- Pay and manage your bills in one place with Bill Pay
- Set up eAlerts by phone, text or push notification
- Take advantage of easy transfers to people and accounts at other financial institutions
- Use more of the tools and resources available!
- Stop by and say hello at an upcoming Digital Support Day!
Stop by, say hello, and ask your Online and Mobile Banking questions! We’ll be on-site with free goodies ready to help you make the most of your banking experience and show you tools and resources that add more time and savings into your life.
Plus, you can enter to win a family fun pack including a $100 gift card to the restaurant of the winner’s choice and a $50 gift card to purchase sweet treats to indulge in with everything you need for the perfect movie night!*
Save the date, for our upcoming events and keep an eye on your inbox for more details:
Massena Relationship Center: Wednesday, August 10
Gouverneur Relationship Center: Friday, August 12
Leray Relationship Center: Wednesday, August 18
Factory Relationship Center: Friday, August 19
Lowville Relationship Center: Thursday, August 25
Carthage Relationship Center: Monday, August 26
Croghan Relationship Center: Friday, August, 29
Adams Relationship Center: Tuesday, September 6
Commerce Relationship Center: Friday, September 9
Ready to get started now? No need to wait. Make an appointment for one-on-one support today!
We’re here to help you live your best financial life, which is why we’re also offering the opportunity to connect one-on-one via Video Banking, by phone appointment or at the relationship center most convenient for you.
We’ve compiled a list of resources to help you learn more!
- Check out our Mobile and Online Banking User Guide. Find step-by-step instructions here.
- Browse our video library! Our library of videos has detailed information about all of the Online and Mobile Banking features. Learn more and get started!
Ask our chatbot a question 24/7. Have a specific question? Get an immediate answer, including step-by-step tutorials and more! Click the green icon at the bottom corner of any web page.
*No purchase necessary. Members who stop by and complete a raffle ticket during the Digital Support Days will be entered to win. One winner will be selected after the final Digital Support Days event on Friday, September 9, 2022. Members who prefer to meet virtually for assistance will also be entered to win. One entry per member.