New Ways To Bank At Home

It’s now easier to connect with us from the comfort of your home! We’re happy to announce the launch of three new services you can use to bank at home, quickly, reliably and efficiently.

Connect with us remotely from the comfort of your home with our Video Banking, Text2Talk and Live Chat resources. We want to give you peace of mind and access to the services you need most during this time of uncertainty.

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1. Connect face-to-face with a team member from home with Video Banking.
Bank from the comfort of your home by connecting with us on your phone or computer through Northern Credit Union Video Banking. The same local friendly faces you’re accustomed to seeing at the Personal Teller or in our relationship centers will be ready to help you.

  • Apply for loans including auto, home and personal
  • Open new accounts and make account changes
  • Answer all your banking questions
  • Download the app for Apple and Android

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2. Speak to a team member via Live Chat on our website.
A team member will be available via our live website chat during business hours from 7:30am-6:00pm Monday-Friday and 9:00am-1:00pm Saturday. Simply click on the green chat bubble at the bottom right of any page on our website to connect.

3. Get in touch with a team member with Text2Talk.
​You can now connect with us via text during business hours from 7:30am-6:00pm Monday-Friday and 9:00am-1:00pm Saturday. Just text 315.782.0155 to get in touch with a team member.

4. Find surcharge fee-free ATMs with our ATM locator.
We know how important convenient access to your money is. That’s why we have a network of 30,000+ surcharge fee-free ATMs, allowing you to access your money without incurring ATM fees. Find the closest ATM to you in the Northern CU Mobile App and on our locations page.

Please stay safe and healthy during this time. We encourage you to utilize these services to do your banking at home. Visit our  COVID-19 Preparedness page for additional resources and information.