Thank you for contacting us! A team member will respond within the next business day.


Video BankingIs it during business hours and you’d like a quick reply?
Text us at 315-782-0155
Chat with us using the green button on the bottom right of the page
Connect with us through Video Banking (it’s just like FaceTime and Zoom!)


Phone iconFor after hours calls:
Debit Card Center: 844-561-7286
Student Loan Center: 877-281-8323


house iconFor mortgages:
You can email our Home Lending Team at

You can also meet with our Home Lending Team through Video Banking. Simply use the desktop portal or down load the Northern Credit Union Video Banking app in your device’s app store.

You can also contact a Home Lending Professional directly. They’re available after hours and weekends to meet your mortgage needs! Contact a member of the team today.

question mark iconsCommon Questions:

Inactive Account? Learn how to reconnect.
Locked out of Online Banking? Here are the steps to get unlocked.
Want to know our rates? Here they are!
Want to apply for a loan? Fill out an application and a team member will be in touch! If it is during business hours, you can apply through Video Banking!