Our new location at 88 Parker Avenue, Massena is now open!

Our team is looking forward to welcoming you and ready to assist with your banking needs at our new location at 88 Parker Ave, Massena.

The spacious interior features:

  • Two Advanced ATMs, allowing you to complete your transactions without waiting for assistance.
  • A designated business banking area for cash and coin needs.
  • Three smart offices to connect directly with lenders and advisors through secure video conference, along with a conference room for mortgage and commercial loan closings.
  • A tablet-equipped waiting area.
  • A cozy fireplace.
  • A children’s play area.
  • Access to an automatic coin machine, night deposit box, and an interactive touchscreen kiosk for Credit Union resources and news.

Visit us at our new location, 88 Parker Ave, now open!

Lobby Hours: Monday – Thursday, 9am – 4pm and Friday 9am – 5pm

New Saturday hours now through end of September!

Saturday 9am – 12pm

Try our 24/7 Advanced ATM drive-thru at 88 Parker Ave, Massena.

Stop by, give it a try, and you could WIN!*

Two lanes with 24/7 Advanced ATM access are now available. Video Assist is available at one Advanced ATM during business hours to connect with a team member via video conference.

  • Northern Credit Union members are automatically entered to win $200 each time you use one of the new Advanced ATMs*, with a new winner selected each week!
  • Not a member yet? No problem, stop by and use one of the new ATMs for any regular cash withdrawal, tell us about your experience in our short survey by scanning the QR code at the ATM and we’ll enter you to win $200 each week as well!*

As a Northern Credit Union member, Advanced ATMs give you the freedom to bank on your schedule! Enjoy these Advanced ATM features 24/7 at your new drive-thru located at 88 Parker Ave:

  • Cash a check (holds may apply)
  • Deposit cash or check
  • Withdraw cash in any denomination
  • Pay a loan
  • Get a mini-statement
  • Check your balance
  • Access any of your accounts

Looking to become a member? You can open your account online! As a member, you can take advantage of our all-new Online and Mobile Banking services and so much more! Through shared network branches and ATMs members can enjoy convenient access throughout St. Lawrence County in Gouverneur, Potsdam, Canton, Norwood, Heuvelton, Ogdensburg and Massena.


Words Give Back with the outline of hand holding a heart and the Northern Credit Union logoJoin us for Give Back events throughout the Massena community and surrounding areas.

orange book icon
Stop by the Massena Public Library at 41 Glenn Street in Massena  for our free book giveaway, plus bring your young reader to sign up for the summer reading program and receive another free book!

Stay tuned for more Give Back events coming soon!

Meet The Team In Massena!

“I look forward to being able to fully serve the Massena and surrounding communities with our new bigger and better relationship center.” ~ Elizabeth Mitchell, Member Relationship Manager

“It makes me proud to serve the community I grew up in and I am extremely passionate to do so in our new relationship center.” ~ Chelsea Meldrum, Member Relationship Specialist

“I’m excited to watch the Massena Relationship Center grow as we look to move into our new location.  With my move to Northern’s Consumer Lending Team, I’m looking forward to continuing my passion in helping members achieve their


why and further educating those we serve on credit and assisting with their lending needs. This is a very exciting time for Northern and the Massena community.” ~ Sheri Norman, Consumer Lending Professional

Our relationship center is still available at 256 East Orvis Street, Massena until Friday. This location includes 24/7 night deposit and Advanced ATM access with a Northern debit card, giving members the freedom to complete nearly all their banking at their convenience.

To learn more about these updates on the new Massena Relationship Center call or text 315.782.0155 or stop by any relationship center.

*Offer is subject to end or change at any time. To be entered to win the $200 giveaway Northern members must complete a full transaction at one of the new Massena Advanced ATM machines, non-members must complete a full transaction at one of the new Massena Advanced ATM machines and complete the survey by scanning the QR code. All new Advanced ATM machines, included in this giveaway, are located on 88 Parker Ave. One winner will be selected each week until the end of the giveaway. Federally insured by NCUA.