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We're Improving Your Banking Experience at our Commerce Branch!

10/23/2017

Starting October 21, the right lane in the Commerce Branch drive up will be closed for an estimated six weeks as we install an additional new Drive Thru Personal Teller at this location. The branch lobby, drive up ATM and the Drive Thru Personal Teller in the left lane will remain open and will continue to provide members with full teller transaction capabilities.

The Drive Thru Personal Teller service provides:

  • The warmth of your car while banking
  • Extended hours (open until 6 pm on Fridays)
  • Quicker service compared to waiting in the teller line
How do Personal Tellers work? 

Just touch the screen to get started! A Member Relationship Specialist will appear onscreen in a video conference, much like Skype or FaceTime, and will assist you with your transaction.
 
What transactions can I do with a Personal Teller?
 
Most common transactions can be done with a Personal Teller, including:
  • Deposits
  • Cash withdrawals
  • Share-to-share transfers
  • Loan payments
While you still interact face-to-face with a Northern Credit Union team member, our Personal Teller technology allows us to serve you more conveniently.

Learn more about Personal Tellers in our video below:



 We always strive to provide our members with the very best banking experience. Personal Tellers allow us to serve you more efficiently. You won’t have to wait as long for service in branches, and can stay dry and warm in the coming winter months. 
 
If you have any questions regarding the added service coming to the Commerce branch drive-thru or about our Personal Tellers please contact us!

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